Case Study

Providing Better Customer Service and Reducing Costs with Field Service Management Apps

 

Rockwell Collin’s RTS Group must keep critical communications equipment operational and online to ensure that airport and airline operations run smoothly and without incident. Field techs travel across the country to make repairs and need instant access to trouble tickets and work orders, right from their iPhones.

With a suite of mobile apps from Mobile Reach, Rockwell Collins field technicians are equipped to respond to and manage trouble tickets and work orders more effectively. Read this case study to learn more about this cutting-edge mobility implementation.