Rockwell-Collins:Providing Better Customer Service and Reducing Costs with Field Service Management Apps
Rockwell Collin’s RTS Group must keep critical communications equipment operational and online to ensure that airport and airline operations run smoothly and without incident. Field techs travel across the country to make repairs and need instant access to trouble tickets and work orders, right from their iPhones.
With a suite of mobile apps from Mobile Reach, Rockwell Collins field technicians are equipped to respond to and manage trouble tickets and work orders more effectively. Read the case study to learn more about this cutting-edge mobility implementation.
Mobile Reach provides easy-to-use mobile apps that automate and improve field services for medium and large businesses. Our technology lets field technicians be more productive and serve customers better and helps service managers drive revenue and increase profitability. Contact us for more information or to schedule a demo.